everything was great the hospitality and the staff especially the beautiful Chiara she was so helpful and very kind thank you for everything.
Narses
דצמבר 2022
I was staying with my 2 children. Once the bed was made up, it remained up. We used the pool amenities….a main reason I booked the hotel…but the staff in the leisure club seemed concerned other guests, or members who used the facilities, were not upset by hearing children. My children are and were well behaved. I do not criticise or blame the leisure staff at all. I blame the hotel Management pandering to rude and inconsiderate people. I do not care how much money people have, manners cost nothing. Your staff need to have the support to stand up to rudeness.
Michaela
יולי 2022
the location was very great everything was close by , the quality of the hotel the room was nice at first they gave us a room on the first floor with no views and no sun lights but we asked them to change it and they gave us much better room , the lobby was nice I liked the flowers where you can see them every where and the staff was the best smiling all the time and making sure that we are having a nice time i liked the staff wearing hat welcoming us , i liked the toilet seat that was a great surprise for me . and all everything we need already in the room thank you so much for the most comfortable hotel in london .
Noha
יוני 2023
Without doubt the location is amazing you can reach everywhere in a minute, the staff were very kindness and helpful all the time
Amo
אוקטובר 2022
Breakfast was ok but it can do with some more options. In room dining menu needs more options to cater for different tastes.
Abeer
מרץ 2023
Everything in the hotel is great, and I am amazed at those who complain about the quality of the breakfast. The breakfast is a traditional five-star hotel breakfast (executive lounge) and everything is available and more than expected. The hotel is very clean and luxurious, and the location is great. The hotel staff are all friendly and serve perfectly. I do not forget I would like to thank the receptionist, Aleena, and I hope that I wrote her name correctly, as she is wonderful in dealing with and understanding the needs of the guest
Sulaiman
מאי 2023
location nice reception and guest relations “mr. Faisal” he was extremely nice and helpful
Omar
יוני 2022
location and cleanliness
Abdulrahman
אוקטובר 2022
great facilities. rooms were spacious modern and comfortable
Adrian
מאי 2022
- Great location - all of the staff were so polite and welcoming! and VERY VERY friendly - room was quiet small but nicely furnished and super clean, comfortable beds, excellent room service - smart TV perfect stay, I would love to come back soon…
Ghada
אוקטובר 2022